We stand behind every artwork we craft. If something isn't right, we'll make it right — quickly, fairly, and without the drama.
Raise a return request within 7 days of delivery for eligible items.
Every order is covered — damaged, wrong or defective items replaced free.
Refunds processed within 5–7 business days after quality check.
Real people on WhatsApp & call — no bots, no delays, no hassle.
Transparency first. Here's exactly what qualifies for a return — and what doesn't.
We'll replace or refund — your choice
These fall outside our return policy
From raising a request to getting your refund — no runaround, no fine print.
Contact us within 7 days of delivery via WhatsApp or email with your Order ID and issue details.
Send unboxing photos/videos clearly showing the damage, defect or wrong item. This helps us verify quickly.
Once approved, we arrange a free reverse pickup (or you self-ship if pickup is not available in your area).
After QC, choose a replacement or a refund. Refunds are processed within 5–7 business days.
Choose the method that suits you best. All refunds are processed within 5–7 business days.
For online payments (UPI, card, netbanking, wallet)
For cash-on-delivery orders — we need your bank details
Use credit for any future purchase, valid 6 months
Few things that make the process smoother
Everything you might be wondering, answered in one place.
Any item that arrives damaged, wrong, defective, or is missing from the order is eligible. Custom artwork and sale items are not returnable unless damaged in transit.
For eligible returns (damage, defect, wrong item), we cover the reverse pickup cost. For any other reason, return shipping is borne by the customer.
Custom artworks are made specifically for you and are non-returnable. However, if it arrives damaged or defective, we will replace it free of charge.
Once we receive and inspect the returned item, refunds are processed within 5–7 business days. Bank credits may take 1–2 extra days depending on your bank.
Unfortunately, we cannot process returns after 7 days of delivery. However, if there is a genuine issue, reach out — we always try to help.
Yes! You can choose a replacement of the same or a different product (price difference adjusted). Store credit is also available with extra validity.
Our support team is a WhatsApp message away. Share your Order ID and a quick photo — we'll take it from there.